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Spinning the Wheel Online (Englisch)

Spinning the Wheel Online

Online Transformation in the Automobile Industry

The internet has a massive impact on the customer behavior. Automotive clients research more than ever online before purchasing a car or arranging a repair. Manufacturers as well as retail are replying to these needs with increased multi-channel marketing and online customer care. Experience shows though, that the digital transformation potential is not fully tapped yet. In our study “Spinning the Wheel  Online”, experts of Arthur D. Little analyzed eight international markets, how online experience of customers influence the behavior in dealing with traditional automotive sales channels – as well as the latest strategies of manufacturers (OEMs and OES), dealers  and workshops addressing these changes. You will find five core recommendations how to improve your sales strategy respectively.

Datum: Januar 2014

Datei herunterladen: ADL_AMG_2014_Spinning_the_Wheel_Online_01.pdf (.PDF, 2.8 MB)

The Future of Urban Mobility 2.0 – Full study (Englisch)

The Future of Urban Mobility 2.0 – Full study

Imperatives to shape extended mobility ecosystems of tomorrow

By 2050 urban mobility will be one of the biggest challenges of cities around the globe. The second version of Arthur D. Little`s report on the “Future of Urban Mobility” delivers answers to the pressing issues of tomorrow. It includes an updated version of the Urban Mobility Index with an extended scope of 84 cities worldwide as well as an extended set of 19 criteria. It highlights what is holding cities back and identifies three strategic directions for cities to better shape the future of urban mobility.

Datum: Januar 2014

Datei herunterladen: 2014_ADL_UITP_Future_of_Urban_Mobility_2_0_Full_study_01.pdf (.PDF, 1.8 MB)

Opportunities and Challenges in Consumer Electronics & Home Appliances (Englisch)

Opportunities and Challenges in Consumer Electronics & Home Appliances


India has been trailing behind ASEAN countries in terms of production, quality and export of consumer appliances. Performance levels of most of the factors of production such as quality manpower, capital investment, infrastructure, technology etc., need to be enhanced through conscious policy interventions and managerial action in order to boost competitiveness of the sector. In this context, an attempt has been made to understand the productivity and competitiveness of consumer appliances eco-system in India and recommend solutions to make the sector internationally competitive. The study also attempts to identify the factors hindering the progress of the sector and suggest possible measures to overcome the difficulties.

Datum: Januar 2014

Datei herunterladen: Consumer_appliances_report_01.pdf (.PDF, 1.2 MB)

The €100 billion opportunity (Englisch)

The €100 billion opportunity

Transforming Electromobility Partnership Performance

Partnerships are key to innovating the electromobility ecosystem. However, the course of electromobility over the last years has not met expectations. Our new study on electromobility partnership performance reveals that only a minority of current partnerships display strong performance.

By analyzing top performing electromobility partnerships, we find that applying the right methodology can improve the likelihood of transformation and positive returns. We also identify key risks and success factors for partnerships during different stages in their development and provide guidelines to what measures should be undertaken to improve performance.

For stakeholders, a proactive stance is crucial; understanding current partnership performance, leveraging strengths and building new ones will be ‘make or break’ for partnership transformation. The €100 billion opportunity is there to be grasped.

Datum: Dezember 2013

Datei herunterladen: S-O_2013_The_100_billion_Euro_opportunity_01.pdf (.PDF, 3.0 MB)

Impact of Digital Health on the Pharmaceutical Industry (Englisch)

Impact of Digital Health on the Pharmaceutical Industry

Will Business Models be Reshaped by Digital Health?

Digital Health will transform the business models of the Pharmaceutical industry. Although many companies have not yet formulated a concise Digital Health strategy, industry executives expect that by 2020, Digital Health will enable Pharmaceutical companies to activate new business segments as well as to significantly improve their competitive advantage. This is the result of a global survey conducted in the Pharmaceutical industry by Arthur D. Little and the Karlsruher Institute of Technology (KIT) to capture the current thinking and the expectations regarding the transformative impact of Digital Health.

Datum: Dezember 2013

Datei herunterladen: ADL_HC_2013_Digital-Health_final_01.pdf (.PDF, 883 Kb)

Field Telecoms in Oil & Gas (Englisch)

Field Telecoms in Oil & Gas

Getting Connected: How the Telecoms Industry is Enabling the Digital Oil Field

Field Telecommunication technologies are a key enabler for Digital Oil Fields that are essential to support efficient exploration in ever more hazardous and remote terrain, increasing production from existing assets, reducing onsite personnel support, and improving health and safety. This paper addresses the following key questions:

  1. What are the key oil & gas sector field communications requirements which Field Telecoms suppliers need to deliver?
  2. Which technologies are currently being used, or could be used in the future, to address these requirements?
  3. Who are the key suppliers of those technology solutions, and what are the different engagement approaches by which those solutions are deployed?
  4. What are the key trends in the Field Telecoms market and what are their implications on the key industry participants, including Oil and Gas companies and their suppliers?

Datum: Dezember 2013

Datei herunterladen: TIME_ENRUTL_2013_FieldTelecomsInOilGas_01.pdf (.PDF, 1.6 MB)

Managing Capital Projects Successfully (Englisch)

Managing Capital Projects Successfully

An Executive Concern

Recent instances of substantially over-budget and behind-schedule energy projects have demonstrated that even the most sophisticated energy companies are not able to “get it right” every time. In this report we explain the best practice approach that we take to help our clients to identify and resolve deficiencies and manage their capital projects successfully.

Datum: Dezember 2013

Datei herunterladen: Energy-Utilities_2013_ManagingCapitalProjects_01.pdf (.PDF, 1.3 MB)

Network Cooperation (Englisch)

Network Cooperation

Making it Work and Creating Value

This report provides insight into the common pitfalls, and key factors necessary in order to make network sharing a success. It is based on Arthur D. Little’s expertise in conceptualizing network-sharing ventures, obtaining alignment between the key parties, detailing the venture and assisting our clients side-by-side till successful GoLive!

Datum: November 2013

Datei herunterladen: 2013_TIME_Report_Network_Cooperation_01.pdf (.PDF, 1.2 MB)

"Keeping the Lights on" (Englisch)

"Keeping the Lights on"

A Much Tougher Challenge Than Before

Triggered by higher volatility in both supply and demand, the need for balancing services in high-voltage electricity networks is increasing. How can transmission system operators, traditional energy players and potential new entrants generate business value from this growing opportunity?

Datum: November 2013

Datei herunterladen: Energy-Uilities_2013_KeepingTheLightsOn_01.pdf (.PDF, 1.3 MB)

U-Channel Retail – Update Fall 2013 (Englisch)

U-Channel Retail – Update Fall 2013

Transformation of the retail function toward a new model that is Ubiquitous, Universal and Unique

While retail has always been at the heart of everyday life, it has never stopped evolving and has never been changing as rapidly as it is today. Although many retailers are still transitioning to online retail, with varying degrees of success, the new wave of change in retailing is already upon them. As new customer needs emerge, today’s new technological solutions are supporting the development of new business models.

This evolution naturally concerns the traditional high street retailers but also the wide spectrum of B2C companies with developed retail activities. This includes banks, telecommunication operators, postal operators, utilities providers and many more. In this article, we provide insights into how companies should capitalize on this new form of “U-channel retailing”, which will profoundly remodel the landscape of any company with a retail function and require them to begin to scope the field, understand the challenges at hand and position themselves to seize the opportunities associated with this evolution.

Datum: November 2013

Datei herunterladen: Consumer_Goods_and_Retail_2013_U-Channel_web_01.pdf (.PDF, 1.1 MB)