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Reports
January 2020

Acing 5G pricing

How to price 5G for optimal monetization

Leading telcos have switched on their 5G networks and launched commercial offers to acquire early adopters. With the scale of investments required for 5G, the consumer pricing strategy becomes a critical lever for recouping these investments. In this viewpoint we aim to provide a framework for...
Telecommunications, Information technology, Media & Electronics (TIME)
January 2020

Automotive Quarterly – Q3/2019

Das Jahr 2020 verspricht turbulent zu werden. Wie sehr, das lassen die veröffentlichten Marktzahlen aus dem vorletzten Quartal erahnen. Der aktuelle Automotive Quarterly enthält wesentliche Kennzahlen und gibt einen Einblick in die Auswirkungen der Einführung von Robo-Taxis auf die Absätze der...
Automotive
December 2019

Lost in transformation

Strategic options for transportation & logistics companies in a changing market

Transformation has arrived in the transportation & logistics industry. However, we have only just witnessed the start of an extensive change process that will shake up the balance of power. Players unable to adapt to the new reality will face immense pressure, as entire business models are at...
Travel & transportation
December 2019

Will Chinese EV start-ups reshape the automotive industry?

The successes, challenges and roadblocks for EV start-ups

With Chinese regulators’ stimulation policy, a number of EV start-up companies have been set up since 2015. Many of them aim to launch EV products with high levels of artificial intelligence, connectivity and autonomous driving technology. In this viewpoint, Arthur D. Little reviews major players’...
Automotive
November 2019

Do companies get the most out of Hazard & Operability (HazOp)

How to break through constraints in hazard identification

HazOp analysis is undoubtedly one of the most effective hazard identification techniques in the manufacturing industry. In fact, it is rigorous, reliable and repeatable. However, complex organizations often struggle to integrate safety and operations synergically in this kind of study: dependence...
Risk
October 2019

Evolving pricing of mobile tariff plans

Be dynamic or lose

The telecom industry is standing at a crossroads, with increasing users, rapid technology shifts, usage shifts to content services, exponential growth in data usage, and ever-increasing competition. Global trends for mobile services show that average revenue per user (ARPU) is declining, whereas...
Telecommunications, Information technology, Media & Electronics (TIME)
October 2019

From sticky-notes to implementation

Customer journeys in the energy sector – Getting it right the first time

Customer journeys are a way for energy companies to record every interaction with their customers, getting an end-toend view of the journeys and processes the customer goes through. It allows them to see processes from the customer perspective, which is a powerful tool to steer the customer...
Utilities & alternative energy
October 2019

Beyond traditional network & IT organizations

It’s time to move forward, from business areas to functional layers

With the onset of new technologies such as 5G, NFV and IoT, telecom executives are increasingly realizing that transformation of technology organization is imminent. The CTO office is at the center of this and needs to rethink its strategic roadmap and operating model. In this paper, we assess how...
Telecommunications, Information technology, Media & Electronics (TIME)
October 2019

Legacy transformation dilemma

How to minimize risks and accelerate returns

Digital competitors have raised the bar and are forcing incumbents from virtually every industry into huge transformation programs. To win this race for digitalization, incumbents are investing vast amounts of resources into multi-year programs that require them to change the engine with the train...
Technology & innovation management
September 2019

Internationalization of National Oil Companies

Key success factors for internationalization of national oil companies in E&P

The energy transition is bringing new challenges to National Oil Companies (NOCs). The demands of the industry transformations in their own countries are encouraging many NOCs to pursue international ventures. As is the need to innovate, to continuously increase value creation for citizens while...
Oil & gas